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I do hereby declare that what is filled above is true to the best of my knowledge and belief. Terms and Conditions

Car Reservations

The price shown above does not include any applicable hotel service fees, charges for optional incidentals (such as minibar snacks or telephone calls), or regulatory surcharges. The hotel will assess these fees, charges, and surcharges upon check-out. Last minute cancellations will be levied one night retention, subject to hotel policies. Normal check-in hours are 12noon in most of countries, however in USA – they start from 3pm onwards. Should you need guaranteed early checkin, you will need to prepay for the previous night too. Award points are hotels discretion and subject to their terms and conditions. Your credit card is charged the total cost above at time of purchase. Prices and room availability are not guaranteed until full payment is received.

The Terms & Conditions provides the information on this Website, as well as the terms and conditions governing your use of this site aredetailed here. By making use of this site, you shall be presumed to have agreed to all the terms of service we have outlined below. If you do not accept these terms of service, do not continue to use or access this site.In the case of any violation of the "TOS", "dtds.com" reserves the right to initiate legal proceedings and seek all remedies for such violations.

User Agreement

By using " dtdsindia.com ", the user implies that he/she has read and understood the Privacy policy, Disclaimer and the monetary implications involved in transacting business with " dtds.com "

" dtds.com " grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement.

i. You may use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

ii. You shall not make reservation in the name of a fictitious person.

iii. You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site.

iv. You agree that you shall not take any action that imposes a burden or load on our infrastructure that " dtds.com " deems in its sole discretion to be unreasonable or disproportionate to the benefits " dtds.com " obtains from your use of the site.

v. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage acts or omissions that would amount to a criminal offense or attempt to commit a criminal offence, or give rise to civil liability, or otherwise violate any law.

We are currently levying an additional transaction value of Rs. 350 for Economy fares and Rs. 500 on Business Class fares, as a professional assistance fee. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this site or whatsoever reason and " dtds.com " will not be responsible.

Your Responsibility

If you use this site, you alone are responsible for maintaining the confidentiality of your account information and your password/s. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are 18 years of age, Indian National or a foreigner holding valid permit, unless otherwise specifically asked, prescribed by law to be eligible to enter into contract, and use this to create binding reciprocal legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site. You understand that you are financially & legally responsible for all uses of this site by you and those using your login information.

Accuracy of information

" dtds.com " does not warrant or guarantee the accuracy or completeness of the information provided on this Website. Under no circumstances will " dtds.com " be liable for any loss or direct, indirect, incidental, special or consequential damages caused by relying on this information. The information on this Website may be changed or updated without notice."dtds.com " may also make improvements and/or changes in the products, services and/or programs described on this site at any time without any notice.

Copyright

" dtds.com " holds the copyright in respect of this site, and the content provided in this site, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of " dtds.com ", and/or its third party providers and distributors, except that you may download, display and print the materials presented on this site for your personal, non-commercial use only.

GENERAL PROVISIONS

You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.dtds.com requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.By offering for sale travel to particular international destinations, dtds.com does not represent or warrant that travel to such point is advisable or without risk. dtds.com does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.

dtds.com reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. dtds.com shall have no obligation to take the needs of any User into consideration in connection therewith. dtds.com reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.No waiver by dtds.com of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

If any dispute arises between you and dtds.com during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Bangalore. The arbitration proceedings shall be in the English language.The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Karnataka, India.

Payment Through Credit/Debit Cards

On entering your card details on our website or our payment gateway service provider's web page, you are deemed to accept the charges applicable for the particular transaction. Fly Mantra will not be held responsible for the unauthorized or disclosed card details(Card Name, Card No., Card validity, cvv/cvv2, secure password). Third Party Account Information By using the Account Access service in dtds.com , the User authorizes Fly Mantra and its agents to access third party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information While registering.

Online Card Payments
Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

Fly Mantra, as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Fly Mantra offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Fly Mantra 72 hours prior to the time of departure; else, the order is liable to be cancelled.

Fly Mantra charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is non-refundable.

Internet Banking

If you have an account with any of the below mentioned banks, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. "www.dtds.com" processes the payments through an online gateway system which enables safe and secure transaction. Bank is not responsible for any inconvenience caused or non-receipt of the tickets or passengers not allowed on the basis of E-tickets.

Bank Of India - CitiBank
- HDFC Bank
- IDBI Bank
- Indusind Bank
- Kotak Bank
- Punjab National Bank
- AXIS Bank
- Bank of Baroda - Retail NetBanking
- Bank of Baroda - Corporate NetBanking

Pay at hotel reception ("Post Pay")
With some of our partner hotels Fly Mantra has negotiated a special facility where Fly Mantra customers can pay the hotel directly at the reception at the time of check-in at the hotel.

Transaction Confirmation You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.

Amendment and Cancellation policy

What are the cancellation/amendment charges?

You can cancel domestic flight bookings online. Log in to My Bookings, select the relevant booking and click the Cancel button. For online cancellation, Fly Mantra will charge Rs. 300 per person per sector as standard cancellation charges.

To amend/cancel your ticket offline, contact Fly Mantra Customer Care at 08041647464. For international flight bookings, call +91-9555980666. For all offline cancellation of domestic flights a standard charge of Rs. 250 per person per sector, over and above the airline's own cancellation charge will apply. While for international flight bookings a standard fee of Rs 500 per person would be charged, over and above the airline's own cancellation charge.

For rescheduling, Fly Mantra will charge Rs. 250 per person per sector as standard rescheduling charges.For No-Show, Fly Mantra will charge Rs. 250 per person per sector as standard No-Show charges

Please refer to airline specific amendment and cancellation policy while using Fly Mantra Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.

How do I get a refund after canceling my ticket? After canceling your booking, you will need to send us the paper ticket to the following address:

M/S Fly Mantra
E 160 Sector 63
Noida,
UP 201301,
India
On receiving the ticket, the refund shall be processed within 30 days from the date of receipt.

In case of e-Tickets and PTA, the refund shall be processed within 15 - 20 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.

Note: Unless expressly stated otherwise, it is mandatory to contact Fly Mantra for refunds and the airline will route the refund for your tickets booked on the Website, through Fly Mantra.

The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be through cheque or demand draft.

In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard, then the hotel reservation selected by you will stand cancelled and Fly Mantra would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.

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